Privacy Policy

This Privacy Policy describes how Social Glass, Inc. (“Glass Bids,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website, use the Glass Bids platform, request a demo, download resources, or otherwise communicate with us (collectively, the “Services”).

By using the Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Services.

We may collect the following types of information:

• Contact information such as your name, work email address, phone number, and agency or organization name when you submit a form, book a demo, or contact us.
• Account and usage information such as login credentials, role assignments, activity logs, and interactions with the platform when you are a registered user.
• Solicitation and procurement data uploaded to or processed within the platform on behalf of your organization.
• Technical information such as IP address, browser type, device information, and usage data collected through cookies and similar technologies.

We use personal information to:

• Provide, operate, and improve the Glass Bids platform.
• Respond to inquiries, demo requests, and support requests.
• Send product updates, security notices, and administrative communications.
• Monitor platform security, prevent fraud, and comply with legal obligations.
• Analyze usage to improve user experience and product features.

We do not sell your personal information. We may share information with:

• Service providers who help us operate the platform (hosting, analytics, email delivery, customer support).
• Your organization's administrators when you use Glass Bids as an authorized user.
• Legal or regulatory authorities when required by law or to protect our rights and users.
• Successors in connection with a merger, acquisition, or similar business transaction.

We implement administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit and at rest, role-based access controls, and audit logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to withdraw consent where processing is based on consent.

You may opt out of marketing emails by using the unsubscribe link in those messages. To exercise other privacy rights, contact us using the information below.

If you have questions about this Privacy Policy or our privacy practices, contact us at inbox@bids.glass.

Social Glass, Inc.
Salesforce Tower, 415 Mission Street, Floor 37
San Francisco, CA 94105